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Return Process & Policies

If the purchased item is defected or different than the mentioned item, buyer can return the item to RaraMart office in Baneshwor, Kathmandu or exchange another new item. The time period for the return is maximum of 3 days. After this, item is not returned. Used, opened package or tag removed packages are not returned.


If the customer does not like the purchased item, the item can be returned as in original condition. The product must include all the tags, manuals, and any additional.


Customer has to visit RaraMart office for the return of purchased items, otherwise, delivery charge is taken if office manages delivery.


We request customers to check the condition and appropriateness of the product at the time of delivery.